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FAQ

Questions, answered

Everything brands, agencies and drivers ask us about in-cab advertising in India.

The basics

What is in-cab advertising?

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Backseat Network runs silent digital screens in airport cabs and city vehicles. Passengers see your brand on the tablet behind the driver. It is a form of digital out-of-home advertising, sometimes called cab digital out-of-home or CADOOH.

Which Indian cities can I buy?

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Mumbai, Delhi NCR and Bengaluru are live. Hyderabad, Chennai and Pune are onboarding, with more cities to follow. You pick the cab count and months in the console.

How much does a campaign cost?

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Media is ₹4,000 per cab per month. GST at 18% is added on the invoice. You pay online by UPI, card or netbanking through Razorpay when you submit the campaign, and the GST invoice is emailed automatically.

How is a cab screen different from a hoarding or a digital billboard?

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A hoarding or billboard is seen in passing. A cab screen sits at arm's length from one passenger for 20 to 45 minutes, every play is counted and tracked by GPS, and it carries a QR code the passenger can scan.

Is there a minimum booking?

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You can book from a single cab for one month (₹4,000 plus GST). Add cabs and months for more reach; the pricing calculator shows the total as you go.

What creative do I need?

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A portrait (9:16) MP4 that plays silently as a 15-second loop, or a JPG, PNG or WebP still, up to 40 MB, with a QR code on the creative. Every file is reviewed before it goes live.

How do I know my ad played?

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Each tablet reports every play of your creative, and your console shows the running totals and a live GPS map of the cabs carrying your campaign. QR scans show up in your own analytics through a tagged link.

How do cab drivers join the network?

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Drivers apply with their RC, driving licence and vehicle photos. Our team verifies the papers, a GPS installer mounts the company tablet, and campaigns then play silently for passengers.

Can I refer a brand and earn from the sale?

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Yes. Refer a brand, an agency or a local business, whether or not you already advertise with us. If they book, you earn 10% of the total sales on that deal. Send the introduction from the Refer and earn section on the homepage.

Campaigns and creative

I don't have an ad yet. Can you help?

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Yes. Vira, the AI assistant in the campaign wizard, reads your website and drafts Hindi or English copy and a poster you can approve or edit.

How soon can my campaign go live?

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Once you pay, our ops team reviews the creative and schedules it onto screens in your cities. You can follow progress in the advertiser console.

Will my ad be reviewed?

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Every creative is checked before it plays. We decline ads that are unlawful, misleading or unsafe for a shared vehicle, in line with our Terms.

Payments and invoices

How do I pay?

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Online by UPI, card or netbanking through Razorpay when you submit the campaign. Payment confirms instantly.

Do I get a GST invoice?

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Yes. A GST invoice is emailed automatically after payment. Add your GSTIN to your account to claim input tax credit.

Can I get a refund?

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If your campaign has not gone live, you can cancel for a full refund. Read the Refund policy for the details.

Measurement

Can I export delivery data?

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Copy playout totals from the console into your own decks, or ask our team for a campaign report at the end of the flight.

Can I track QR scans?

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Yes, in your own analytics. Use a UTM-tagged link in the QR so in-cab traffic shows up as its own source.

Drivers and fleet owners

How do drivers get paid?

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Drivers earn for each day the tablet is online and for kilometres driven with the screen on. Payouts go to a verified UPI ID or bank account every payout cycle.

I own several cabs. Can I enrol them together?

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Yes. Fleet owners can enrol many vehicles at once. Tell us about your fleet on the Fleet owners page.

Still have a question? Contact us at support@backseatnetwork.com or ask Vira, the chat assistant in the corner of every page.

Ready to put your brand on the road?

Launch online in minutes for ₹4,000 per vehicle per month plus GST, or talk to our planning team first.

Book a demo